Tech Support Talk

Posted by admin | | Monday 11 August 2008 11:28 pm

I had an issue at work related to overheating of PC component causing damages to hardware. The problem started manifesting itself by causing blue screens with various stop errors. The stop errors alone as you all know don’t really tell you much other than a simple generic possible root cause. After little troubleshooting the using windibug tools realized that we had a hardware issue.

The following may prevent overheating and prolong the life of your desktop computer:

· Remove Dust. Dust is the number one enemy of electronic equipment, and your computer collects more than a fair share during its lifetime (using a vacuum or canned air).

· Remember proper placement. Keep the unit in a location that allows the least contact with dust and the best airflow (on top of the desk, is likely the best placement for these systems)

· Position your computer a few inches from the wall (clear of objects such as box of tissues, picture frames, books etc)

* Do not put the computer directly onto the floor, unless you are using a static free pad or cart. Although tower models are designed for placement anywhere, particularly near foot or knee level, they should not be directly on the floor or carpet. Our current standard-Small Form Factors however, cannot go directly on the floor. They are designed for desk-counter placement; either on its side or flat with typically the standard monitor on top of them. HP and Dell suggestions are not to exceed a total 35lbs weight on these systems.

· Be aware of the environment, direct sun rays etc.

· Peripherals. Lastly, consider the number of accessories that you are using in your desktop computer. The more parts and peripherals that you add to your system, the hotter it will run.

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